CASE MANAGEMENT SOCIETY OF AMERICA: GREATER GRAND RAPIDS/KALAMAZOO
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Tuesday, May 20th, 2025

6:30pm - 8:00pm


​VIRTUAL (via Zoom)

HUMAN TRAFFICKING: Case Management's Role

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PRESENTATION: Human trafficking is a global crisis with profound personal and systemic consequences. It infiltrates communities, industries, and healthcare systems, leaving its victims vulnerable and often invisible. Healthcare providers, particularly case managers, are uniquely positioned to identify, intervene, and provide support to individuals impacted by human trafficking. This presentation, titled "Human Trafficking: Case Management’s Role," aligns with Michigan’s state-mandated human trafficking education requirements, addressing the critical need for awareness, proactive engagement, and evidence-based strategies in healthcare.

The session explores the complex dynamics of human trafficking, including labor and sex trafficking, and the barriers victims face in seeking help. Participants will learn how trafficking manifests in various industries and environments, such as domestic work, agriculture, hospitality, and commercial sexual exploitation.  Best practice regarding approach to care will be reviewed, emphasizing care that prioritizes the safety and autonomy of individuals while fostering trust and minimizing re-traumatization. Attendees will also be guided on how to use practical tools and resources, such as the National Human Trafficking Resource Center (NHTRC) Hotline, to support victims and connect them with appropriate services.

Learning Objectives: 
1.  Recognize Indicators of Human Trafficking in Healthcare Settings: Understand the physical, behavioral, and situational indicators of human trafficking, including labor and sex trafficking, and identify at-risk                          populations during routine medical encounters.
2.  Implement Trauma-Informed Care Approaches:  Learn how to apply victim-centered, trauma-informed communication strategies to build trust, avoid re-traumatization, and ensure immediate safety while respecting                     patient autonomy.
3.  Develop Protocols for Reporting and Referral:  Acquire knowledge on creating and utilizing institutional protocols for mandated reporting, referrals, and engagement with national resources such as the National Human               Trafficking Resource Center (NHTRC) Hotline.
PRESENTER:  Colleen Morley-Grabowski DNP, RN, CCM, CMAC, CMCN, ACM-RN
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Dr. Colleen Morley-Grabowski, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM is the Associate Chief Clinical Operations Officer, Care Continuum for University of Illinois Health System and the current President of the Case Management Society of America National Board of Directors.

She has held positions in acute care as Director of Case Management at several acute care facilities and managed care entities in Illinois, overseeing Utilization Review, Case Management and Social Services for over 14 years; piloting quality improvement initiatives focused on readmission reduction, care coordination through better communication and population health management. Her current passion is in the area of improving health literacy. She is the recipient of the CMSA Foundation Practice Improvement Award (2020) and ANA Illinois Practice Improvement Award (2020) for her work in this area. Dr. Morley also received the AAMCN Managed Care Nurse Leader of the Year in 2010 and the CMSA Fellow of Case Management designation in 2022. Her 1st book, “A Practical Guide to Acute Care Case Management”, published by Blue Bayou Press was released in February 2022. Dr. Morley has over 20 years of nursing experience.

Her clinical specialties include Med/Surg, Oncology and Pediatric Nursing. She received her ADN at South Suburban College in South Holland, IL; BSN at Jacksonville University in Jacksonville, FL, MSN from Norwich University in Northfield, VT and her DNP at Chamberlain College of Nursing.
Continuing Education
This Continuing Education course has approved CEUs for counseling, nursing. ​

HUMAN TRAFFICKING: Case Management's Role

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CMSA Board Member: Use Coupon Code CMSAGGRKBoard2025
CMSA Members: Use Coupon Code CMSAMember2025

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  • Home
  • About
    • Meet the Board >
      • 2026 Board Interest
    • MEMBERSHIP
  • EVENTS/EDUCATION
    • CMSA GGrK: Let's Get Social!
    • Human Trafficking
    • HEP - SI
    • Ethical Compass
    • Implicit Bias
    • Suicide in TBI
  • Exhibitors/Sponsors
  • RESOURCES
    • Auto Insurance
    • Diagnosis/es
    • Professional Backgrounds & Licensure/Certification
  • Contact