ABOUT US.

​We are the Greater Grand Rapids-Kalamazoo (GGR/K) chapter of the Case Management Society of America, with members from Southwest Michigan including: Grand Rapids, Kalamazoo, Grand Haven, South Haven, Battle Creek, Lansing, Holland, St. Joseph, Benton Harbor, Saugatuck, & Muskegon, MI. We are a non-profit professional association managed by a voluntary board of directors and officers under a charter from the national CMSA.

 Our Mission.

Positively impact and improve patient wellbeing and healthcare outcomes.

To execute this mission, the Society will base its efforts on the following three ideologies:

1. To inform consumers about the services case and care that managers provide.
2. To educate physicians and other providers about improved patient outcomes through the services case and care managers provide.
3. To educate payors and regulators about improved patient outcomes that case and care management services can provide. 

The principles upon which the CMSA mission is based are outlined in this value statement: 
"Case/care managers believe patients need an advocate...someone who helps clients understand what's wrong with them, what they need to do about it and why those treatments are important. In this way, case and care managers serve as catalysts. By participating in the equation, case and care managers enable their clients to achieve goals more effectively and efficiently."

Our Vision.

We envision case managers as pioneers of healthcare change...key initiators of and participants in the healthcare team who open up new areas of thought...research and development...leading the way toward the day when every American will know what a case/care manager does and will know how to access case and care management services.